Privacy policy
Privacy Policy
Your privacy is important to us.
We collect only the information necessary to process your order, provide customer support, and improve your shopping experience. Your personal information is kept secure and is never sold or shared with third parties except where required for order fulfilment, shipping, or legal compliance.
By using our website, you agree to our Privacy Policy.
Shipping Policy
We carefully inspect every outfit before dispatch.
Orders are processed within the timeline mentioned on each product page. Delivery times may vary depending on your location and festive demand.
Once your order is shipped, you'll receive tracking details via email or WhatsApp.
Return & Exchange Policy
As many of our garments are handcrafted or made-to-order, returns are accepted only in case of damaged or incorrect products received.
Exchange requests must be raised within 48 hours of delivery with an unboxing video and clear photographs.
Items must be unused, unwashed, and with original tags intact.
Cancellation Policy
Orders can be cancelled only before they enter production or dispatch.
Once an order has been processed after receiving payment, cancellations may not be possible.
Contact Us
We're always happy to help.
If you have any questions regarding your order, sizing, or products, please reach out to us.
Email: kiashasc@gmail.com
WhatsApp: +91 9586598925
Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM